Returns & Exchanges
We want you to love your Rhoback gear, so we offer a seamless 30-day window for returns and exchanges on all unwashed and unworn items. Whether you need a different size or a different style, we are here to ensure you stay comfortable and active.
Return Process
- 1.Start Your Request
Visit our online returns portal and enter your order number and shipping zip code to pull up your purchase history.
- 2.Select Items
Choose the specific items you wish to return or exchange and provide a brief reason to help us improve your future experience.
- 3.Print and Pack
Download your prepaid shipping label, securely pack your items in their original packaging, and attach the label to the outside of the box.
- 4.Ship and Refund
Drop your package off at any authorized carrier location; once received and inspected, we will issue your refund or ship your new gear immediately.